Shipping policy

Shipping policy

Delivery areas

Mainland France. For Belgium, Switzerland and French overseas territories, contact us before ordering.

Timeframes

  • Processing: 1–2 business days after order confirmation.
  • Delivery: 7–15 business days in mainland France.

A tracking number is emailed to you as soon as your order ships.

Shipping costs

Shipping costs are calculated and displayed at checkout, before you confirm your order.

Delays and issues

If your order hasn't arrived within 20 business days, contact us: we follow up with the carrier and, failing a solution, we reship or refund.